Dandy Cooling Appointment Loading Program
All orders loading at Dandy Cooling facilities require that an appointment be made prior to arriving at the facilities.

STEP 1 - Schedule An Appointment

To schedule an appointment, please call (866) 245-0364. When you call, please insure you have the information located in Step 2.

The appointment desk is open:

8am - 5pm
8am - 5pm
8am - 5pm
8am - 5pm
8am - 5pm
8am - 12pm
After-hour scheduling changes will be handled at the individual shipping locations.

STEP 2 - Provide the following information:

  • Shipping Location
  • Order Number
  • Trucking Company Name
  • Trailer license Number
  • Call Back Number

If any of the truck information is missing, we will still grant appointment times if available; however, we will require that this information is provided prior to loading.

Trucks are only allowed to check in and park at the facility one hour prior to your appointment time.  Trucks are not allowed to park at the facility before this time frame and will be asked to leave the facility.

We can only make appointments for orders that are scheduled for the same day shipping or previous shipping date.

If you would like to load your truck earlier than your assigned appointment time, you need to call the appointment line and see if there are other openings.  Do not send your truck to the facility to try and change your appointment.

It is the trucking company’s responsibility to reschedule missed appointments. If you have not rescheduled your appointment time, you will not be given loading priority.  Trucks that don’t have an appointment or missed their scheduled appointments will be loaded when possible.

Late Arrivals:
Trucks arriving an hour after their appointment time will be considered late.

We will make every attempt to load late arriving trucks; however, in some cases we may have to reschedule or hold them until the end of the night. Again, please try to reschedule your appointment if you are going to be late.

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